Effective date: 24 September 2026
Last updated: 24 September 2026
1. Who We Are
R&P Developments Limited is the controller responsible for the personal information described in this Privacy Policy.
R&P Developments Limited
Unit 16 Eastway Business Village
Olivers Place
Fulwood
Preston
England
PR2 9WT
Company number: 06438185
Email: info@randpdevelopments.com
Telephone: +44 7805 300929
This policy explains what personal information we collect, why we use it and the rights available to you.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, company, email address and telephone number.
- Information entered into our enquiry forms, including your enquiry type, relevant products and message.
- Business correspondence and records relating to quotations, orders, customers and suppliers.
- Your email address and consent record when you join our newsletter.
- Technical information such as your IP address, browser, device, page URL, submission date and submission time.
- Information about how visitors use our website, where analytics cookies have been accepted.
- Your cookie and consent preferences.
- Information Google may receive when an embedded Google Map loads or is used, including technical device and network information.
Please do not send us sensitive personal information unless it is necessary and we have agreed to receive it.
3. How We Collect Your Information
We collect personal information:
- Directly from you when you contact us, submit a website form, request a quotation, join our newsletter or correspond with us.
- Through our dealings with customers, suppliers and other business contacts.
- Automatically through cookies and similar technologies when permitted by your cookie choices.
- From publicly available business sources where appropriate.
4. How and Why We Use Your Information
We use personal information for the following purposes:
Enquiries and quotations
We use the information submitted through our contact form or provided by email or telephone to respond to enquiries, provide technical or product information and prepare quotations.
Our lawful bases are taking steps at your request before entering into a contract and our legitimate interests in responding to enquiries and developing our business.
Customers, suppliers and business relationships
We use relevant information to provide products or services, manage orders and payments, communicate with customers and suppliers, maintain business records and fulfil our contractual responsibilities.
Our lawful bases are performance of a contract, compliance with legal obligations and our legitimate interests in managing our business relationships.
Newsletter and marketing emails
If you subscribe to our newsletter, we use your email address to send occasional information about R&P Developments, our products, services and company updates.
We rely on your consent where consent is required. You can withdraw your consent at any time by using the unsubscribe method included in our emails or by contacting us.
Website analytics
Where you consent to analytics cookies, we use Google Analytics to understand general website traffic, viewed pages and usage patterns. This helps us improve our website, content and services.
Our lawful basis is consent. You can change or withdraw your choice using the Cookie Settings control on our website.
Website operation and security
We may process limited technical information to operate, secure, maintain and troubleshoot our website, prevent misuse and protect our systems.
Our lawful basis is our legitimate interest in maintaining a secure and reliable website.
Legal obligations and claims
We may use and retain information where necessary to comply with the law, maintain financial or regulatory records, establish or defend legal claims and respond to lawful requests from authorities.
Our lawful bases are compliance with a legal obligation and our legitimate interests in protecting our legal rights.
5. Cookies
Our website uses necessary cookies and, with your permission, analytics cookies.
Necessary cookies support essential website functions and remember your consent preferences. Analytics cookies are not placed unless you consent to them.
Further details, including the cookies used and their duration, are available in our Cookie Policy.
You can review or change your choices at any time using the Cookie Settings button displayed on the website.
6. Who We Share Information With
Where necessary, we may share personal information with trusted organisations that help us operate our business, including:
- Website hosting, maintenance and security providers.
- Website form and email service providers.
- Google, where you consent to Google Analytics or interact with Google services embedded on the website.
- CookieYes, which provides our cookie consent management service.
- Accountants, insurers, legal advisers and other professional advisers.
- Government bodies, regulators, courts or law-enforcement authorities where disclosure is legally required.
- A purchaser, investor or adviser involved in a proposed sale, restructuring or transfer of our business.
We do not sell personal information.
Service providers may only use information as needed to provide their services and must handle it securely and lawfully.
7. International Transfers
Some service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure it receives suitable protection. These may include transferring information to a country recognised as providing adequate protection or using approved contractual safeguards.
You may contact us for further information about the safeguards used for a particular transfer.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Our general retention periods are:
- General enquiries that do not lead to a continuing business relationship: up to 24 months after our last meaningful contact.
- Customer, supplier, contractual and financial records: generally six years after the relevant relationship or transaction ends, unless a longer period is legally required.
- Newsletter subscription information: until you unsubscribe or withdraw your consent. We may retain limited suppression information afterwards to ensure we respect your request.
- Analytics information: according to the retention settings applied within Google Analytics.
- Cookie information: for the periods shown in our Cookie Policy.
- Technical and security records: only for as long as reasonably necessary for security, maintenance and troubleshooting.
We may retain information for longer where necessary to comply with the law or establish, exercise or defend legal claims.
9. How We Protect Your Information
We use appropriate organisational and technical measures designed to protect personal information against unauthorised access, loss, alteration, misuse or disclosure.
Access to personal information is limited to people and service providers who need it for legitimate business purposes.
No method of transmitting or storing information is completely secure, but we regularly consider the safeguards appropriate to the nature of the information we hold.
10. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information.
- Ask us to restrict how we use your information.
- Object to processing based on legitimate interests or for direct marketing.
- Ask to receive or transfer certain information in a portable format.
- Withdraw your consent at any time where we rely on consent.
These rights are not absolute and may be subject to legal conditions or exemptions.
To exercise a right, please contact info@randpdevelopments.com. We may need to verify your identity before completing your request.
You will not normally be charged for exercising your rights.
11. Automated Decision-Making
We do not use personal information to make solely automated decisions that have legal or similarly significant effects on individuals.
12. Children’s Information
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.
13. Complaints
Please contact us first if you have concerns about how we use your personal information. We will try to resolve the matter promptly.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/data-protection-complaints/
14. Changes to This Policy
We may update this Privacy Policy when our services, website or legal responsibilities change.
The latest version will be published on this page with a revised “Last updated” date.